Cancellation and refund Policy

Last Updated: November 2025

At Digielevate.store, we strive to deliver high-quality digital learning resources that help parents, teachers, and students achieve their goals.

Because our products are digital downloads and accessible instantly after purchase, we have a few simple guidelines for cancellations and refunds.

💡 Cancellations

Once a purchase is completed and access to the digital files is provided, we’re unable to cancel the order.

Please ensure you review all product details carefully before making your purchase.

💰 Refunds

We offer a 7-day satisfaction guarantee on all digital products.

If you experience any issue accessing your files or are genuinely unsatisfied with your purchase, please contact us within 7 days of purchase at support@digielevate.store.

Our team will review your request and, if eligible, issue a refund or provide an alternative solution.

Refunds will not be issued for:

Accidental purchases

Download issues due to user device or connectivity problems

Change of mind after accessing the product

📧 Need Help?


For any questions or support regarding your purchase, please contact us at:📩 support@digielevate.store